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Company Overview

Tholakala Track and Tracing (PTY) LTD is a South African tracing and client support company established to assist individuals in locating and claiming unclaimed benefits and related entitlements.

The company specialises in tracing former members of pension, provident and retirement funds and assisting clients with the administrative process required to submit claims to the relevant fund administrators.

Tholakala Track and Tracing (PTY) LTD operates with a strong commitment to professionalism, confidentiality, transparency and ethical business practices.

Mandla Buys
Mandla Buys
Founder & Managing Director
Managing Director's Welcome
Thank you for taking the time to learn more about Tholakala Track and Tracing (PTY) LTD.

We understand that many individuals and families face uncertainty when trying to trace unclaimed pension, provident and retirement benefits. Our purpose is to simplify that journey by providing professional guidance, reliable support and clear communication from start to finish.

At Tholakala, we are committed to serving every client with integrity, professionalism and respect. We believe that every person deserves the opportunity to access benefits that rightfully belong to them.

In addition to our tracing and claims assistance services, we work with a trusted network of independent partner attorneys. Where a client requires legal assistance, we facilitate referrals for RAF claims, divorce matters, civil litigation, labour disputes, conveyancing, deceased estates and related legal services.

Together, we help you find what belongs to you.
Legal Referral Support

Where legal assistance is required, the company facilitates referrals to trusted independent partner attorneys for RAF claims, divorce matters, civil litigation, labour matters, conveyancing, deceased estates and letters of executorship. Legal services are provided by independent partner attorneys.

vission

"Your Trusted Partner in Benefit Tracing."

Our Core Values
pension fund retirement regulation and plan insurance social security
Accountability:
We take responsibility for our actions and service standards.
Integrity:
We conduct our business honestly and ethically.
Professionalism:
We deliver services with competence, respect and accountability.
Confidentiality:
Client information is treated as strictly confidential.
Transparency:
We communicate clearly and openly with our clients.
Client Focus:
Our clients remain at the centre of everything we do.

Protection of Personal Information

Tholakala Track and Tracing (PTY) LTD is committed to protecting the privacy and personal information of all clients. Personal information is collected and processed only for legitimate business purposes related to tracing, verification, claims assistance and authorised enquiries.

Confidentiality Commitment

  • Client information is treated as strictly confidential.
  • Information is shared only where authorised by the client or required by law.
  • Documents are stored securely.
  • Access to client information is restricted to authorised personnel.
Law sign civil law book

POPIA Compliance

The company undertakes to process personal information in accordance with the Protection of Personal Information Act (POPIA) and applicable privacy regulations.

Client Consent

Where required, written consent is obtained before enquiries are conducted on behalf of a client.

Data Security

Reasonable administrative and technical measures are implemented to safeguard client information against unauthorised access, loss, misuse or disclosure.

Tholakala Track and Tracing (PTY) LTD values the trust placed in us by our clients and is committed to maintaining the confidentiality, integrity and security of all information entrusted to the company.

Meet Our Team
Our Professional Team
Behind every successful project is a team of dedicated experts. Our professionals bring experience, insight, and passion to every client partnership. Get to know the people driving results behind the scenes.
Managing Director
Mandla Buys

Expert in operations and process improvement.

Finance Manager
Xolelwa Buys

15+ years in financial strategy and risk management.

Consultant
Simphiwe Sambo

Drives growth through smart, data-driven marketing.

Administrator
Sibongile Nkabinde

Manages client success with care and precision.

Together, We'll Help You Find What Belongs to You
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